TECNOCAUCHO, SA. is a company dedicated to the production of rollers, sleeves and molded parts, coated with synthetic and natural rubber, polyurethane, composites and HVOF thermal spray coatings. Due to our eagerness to improve, we have always been characterized by our strong investment in R+D+I, therefore our range of coatings for rollers, presses and technical parts cover all the materials of the industry which guarantees us to offer high performance and quality solutions to improve the efficiency and work of the machinery and production processes of our customers.
Our main objective is to provide our customers with a service adapted to their needs, seeking at all times to satisfy their expectations in relation to the service provided by TECNOCAUCHO, SA.
The Management has decided to undertake the development of a Quality Management System in accordance with ISO 9001, in order to guarantee the quality level of the services provided. To achieve this, the company is based on the following principles:
- Control of the service and anticipation of possible problems.
- Gradually reducing the number of internal non-conformities and customer complaints.
- Internal and external communication.
- Advice and direct contact with customers to ensure their satisfaction.
- Care of the company's image. Continuous training.
- Improvement of the facilities to provide a better service.
- Fulfillment of the requirements of the Quality Management System, continuously improving.
- Compliance with the regulations and standards required by the administration in terms of the activity and the service provided.
- To have rational, economical, safe and adequate human and material resources for the service.
- Identify and eliminate sources of error.
- To improve the productivity ratio in all activities.
The Management assumes this quality policy and disseminates it to all personnel and interested parties so that it is understood and applied in all activities subject to the Quality Management System and intends to provide evidence of its commitment to the development and implementation of the quality management system.
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